Contact support
Email us with your device model, app version, and a clear description of the issue. Do not include passwords, verification codes, or full payment information.
zhangxitao625@gmail.com →Help center
How can we help?
Official help for ZT BOX accounts, inventory, boxes, scanning, and subscriptions.
Self-service help
Find instructions for Demo Mode, account access, barcode scanning, subscription restoration, and account deletion.
Open the Help Center →Before contacting us
Include the details that matter.
Tell us which product you are using, your device and software version, what you expected to happen, and what happened instead. Please never send passwords, verification codes, or complete payment information.